Terms of service.


Terms & Conditions

Welcome to BRANDWORX. These Terms & Conditions (“Terms”) govern your use of our website, services, and online store. By accessing or purchasing from our website, you agree to be bound by these Terms. If you do not agree, please do not use our services.

As related to direct to consumer sales only via STRIPE. Corporate Accounts are government by Order Confirmations, Purchase Orders and Invoices.

1. Eligibility

You must be at least 18 years old (or the age of majority in your province/territory) to make a purchase. By using our services, you represent that you meet this requirement.

2. Products and Availability

  • All products listed on our website are subject to availability.

  • We reserve the right to discontinue or modify any product at any time without prior notice.

  • Colours and images of garments displayed online may vary slightly due to screen settings and photography.

3. Pricing and Payment

  • All prices are listed in Canadian Dollars (CAD) unless otherwise stated.

  • Taxes (GST/HST, PST/QST as applicable) will be calculated at checkout based on your shipping address.

  • Payments are processed securely through Stripe. We do not store your complete credit card or banking details.

  • We reserve the right to change prices at any time.

4. Shipping and Delivery

  • Orders are shipped to the address provided at checkout (ship fees are additional) or delivered in person.

  • Delivery times (where applicable) are estimates and may vary depending on your location and chosen shipping method.

  • We are not responsible for delays caused by shipping carriers, customs, or events beyond our control.

5. Returns and Exchanges

  • We accept exchanges only within [5] days of delivery, provided the item is unused, unworn, and in original packaging.

  • Certain products (e.g., custom or final sale items) may not be eligible for return.

  • Customers are responsible for return shipping costs unless the product was defective or incorrect.

  • Refunds are issued to the original payment method once the returned item is received and inspected.

6. Intellectual Property

All content on our website, including logos, images, product descriptions, and designs, is owned or licensed by [Your Business Name]. You may not reproduce, distribute, or use our content without prior written permission.

7. Limitation of Liability

To the fullest extent permitted by Canadian law:

  • We are not liable for indirect, incidental, or consequential damages arising from your use of our website or products.

  • Our liability for any claim is limited to the amount you paid for the product(s) in question.

8. Privacy

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

9. Governing Law

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any disputes shall be resolved in the courts of [Insert Province].

10. Changes to Terms

We may update or modify these Terms at any time. Updates will be posted on this page with an updated effective date. Your continued use of our services after changes indicates your acceptance of the revised Terms.

11. Contact Information

For questions about these Terms, please contact us as per your receipt.